[otrs] Re: Help about ResponseFormat in the otrs version 2.04

Fernando, Do the same kind of change in /usr/local/otrs/Kernel/Config/Files/ZZZAuto.pm: $Self->{'Ticket::Frontend::ResponseFormat'} = '$Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"} '; Hope this helped NICOLAS KARLINSKI Operation Manager