Thanks Bernd, will use that version for installation. Kind regards, Jos Chrispijn tpa-global.com From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Bernd Backhaus Sent: vrijdag 10 augustus 2012 12:34 To: otrs@otrs.org Subject: Re: [otrs] Which version to use? Am 10.08.2012 11:33, schrieb Jos Chrispijn: Dear group, Can you tell me which OTRS version I have to download for CentOS and/or FreeBSD? Should I also download additional components/plugins or is that done after I found my way in OTRS itself (practically wise)? Jos, we've been using the Fedora / RHEL / CentOS rpm from http://www.otrs.com/de/open-source/get-otrs/software-download/ since versions 3.1.4 and did subsequent rpm updates without problems on a CentOS ec2 instance. - Bernd - flowplayer.org