Hi Tom,

autopenting- closes the ticket as unsuccessful, autopending+ as successful

thorsten

--------------------------
SPIRIT/21 AG
Thorsten Kocher
mobil: 0172-6377392

Zur Verf?gung gestellt von my BlackBerry Wireless Handheld


  ----- Original Message -----
  From: otrs-bounces
  Sent: 06.04.2005 00:20
  To: <otrs@otrs.org>
  Subject: [otrs] pending auto close+ vs pending auto close-


What is the difference between pending auto close+ and pending auto close- ?
 
Thanks,
Tom

 

 

 

Tom McKenzie

Posit Science Corporation
(formerly Neuroscience Solutions Corporation)
114 Sansome Street · 5th Floor · San Francisco, CA  94104
Main:  415-394-3100 · Direct:  415-321-7665 · Fax:  415-986-2829
Please Note: Neuroscience Solutions is now Posit Science.
My new email address is tom.mckenzie@positscience.com.
To learn more about our name change, visit www.positscience.com