RE: [otrs] Rearange in TicketZoom

14 Sep 2003

      Hi,

Thanks for answer. I've changed one file and that is Agent.pm
Original was:

              $Param{TicketAnswer} = $Self->Output(
                TemplateFile => 'AgentZoomAnswer',
                Data => \%Param,
              );

              $Param{TicketArticle} = $Self->Output(
TemplateFile => 'AgentZoomArticle',
                Data => \%Param,
              );

Modified: 
              $Param{TicketArticle} = $Self->Output(
                TemplateFile => 'AgentZoomArticle',
                Data => \%Param,
              );

              $Param{TicketAnswer} = $Self->Output(
                TemplateFile => 'AgentZoomAnswer',
                Data => \%Param,
              );

There was no difference in output. :( Can you give me some hints where i
could set that?

Thanks!

Best regards,

Alex
...
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf
Of
Robert Kehl
Sent: Sunday, September 14, 2003 3:08 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Rearange in TicketZoom
----- Original Message -----
From: "Alex Mihicinac" 
Sent: Friday, September 12, 2003 8:51 AM
...
Is there any simple way to put Article(Forward,Bounce,Split) and
Change
Queue infront of Compose answer (in TicketZoom)?
I don't really see a simple way to do this, you'd have to hack the
source code in various files, I think. Seems to be some work.
Reagrds,
Robert Kehl
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