2 Nov
2010
2 Nov
'10
7:25 a.m.
Hi Nils The problem with when i logged into the as a customer account. in the reply pane the subject remain empty but there should contain a subject since the message has a subject. Do i need to configure anything for that? -Ekram On 11/01/2010 11:20 PM, Nils Leideck - ITSM wrote:
Hi Ekram,
the subject is taken from the email that you select for reply to - like in an email client.
On 01.11.2010, at 17:52, Ekram wrote:
One more request to you hope you dont mind. After login to the panel when i wanted to reply the subject is filled with respective conversation. I dont no why its happen. It should filled with the current coversation subject.
-EKram
— Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project