Hi Alex, there are more Proxy settings in the SysConfig. E.g. Framework -> Core::WebUserAgent -> WebUserAgent::Proxy Try to set those settings, too. Kind regards, Renée Am 20.11.2017 um 09:08 schrieb Alex Mihičinac:
Hi all,
can someone tell me, if it's possible to force OTRS's outbound connections to go via proxy? My otrsbox has no direct internet connection, so all connections need to go via proxy. Now I'd like to test v6b1 and it's working slow as hell, since it's waiting for network timeout of this specific connection:
tcp 0 1 otrsbox:55984 portal-nodef04.ot:https SYN_SENT
Until now, I have tried those scenarios and unfortunately none of them worked:
- env setting export https_proxy=http://proxybox:3128 export http_proxy=http://proxybox:3128
- iptables -A PREROUTING -s otrsbox/32 -p tcp -m tcp --dport 443 -j DNAT --to-destination proxybox:3128 -A PREROUTING -s otrsbox/32 -p tcp -m tcp --dport 443 -j DNAT --to-destination proxybox:3128
- apache ProxyRemote * http://proxybox:3128 http://proxybox:3128/
- otrs $Self->{'Package::Proxy'} = 'http://proxybox:3128/';
Any hint more than welcome!
Best regards,
Alex
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