[otrs] Setup default freetext values

23 Feb 2006

      Hi,

 I've got a problem I've solved before, but now, after a lost config file, I can't find how to do it (otrs 2.0.1)

I want to setup default values for freekey[1..5] and freetext[1..5] for every email we pull from our pop3 account.
Where do I define this (for example: FreeKey1='Channel', FreeText1='Email')?

Thanks in advance,

 Duarte Cordeiro