В сообщении от Friday 26 September 2008 10:26:45 Salvador Santander Gutiérrez написал(а):
I dont´t know exactly the syntax of the templates
Like me, like many other people (i think :) Because it's lack of documentation, and lack of developers in this list. It's a pity.
me, I mean, you may search a screen that has the field you want to show, view his template and search in the code of this template the piece where the field has shown.
Yes, i was searched already. Not so simple. In CustomerNavigationBar.dtl there is a $Text{"Welcome %s", "$Env{"UserFirstname"} $Env{"UserLastname"} string, but it's about logged in customer name. I try $Data{"UserFirstname"}, but it's empty. I have to admit that I don't understand all structure of otrs variables system, and only try to guess, searchng in souce code. Are there is a list of explained data structures? Are there a common practice to do this work?
If you dont´t find it, tell me it and I try to search it.
I prefer a better documentation :) But you can try too, I think this (a replace logins to realnames in customer status view) is useful not only for me. -- Mike Lykov