Hello, 

I am using otrs-community version 6.0.10 with some processes configured. 

My installation es running on CentOS 7.5. with apache and MariaDB. My ArticleStorge Module is set to File System. 

I found out that when creating a Ticket Process or using any of the AD, even if I can choose an attachment it does not get attached to the Ticket. I can use a regular note screen and add attachments. 

Has anyone seen this issue before. 
I don't see any logs on this issue. 
--
Alvaro Cordero Retana
Consultor de Tecnologias
Tel: 22585757 ext 123