The following bug was posted to bugs.otrs.org - no answer yet, so I'm sending it to this list in the hope that someone has already asked it (and been provided with a possible solution): http://bugs.otrs.org/show_bug.cgi?id=482: We appear to be having the following problem (staff say this was not so in previous version; no idea how accurate that is): in ticket zoom, a ticket with a single attachment shows the correct email text content (ie, the message), but if you click on the attachment (ETX4F3.dat, below) hyperlink, then it incorrectly displays the same email text content (file-1). If you click on the 'file-1' hyperlink, then it incorrectly leads to the REAL attachment (ETX4F3.dat in this case). Attachment: file-1 ETX4F3.dat It's as if the links are being swapped around. No big deal, but it is driving them up the wall. Thanks Henry -------------------------------------------------------- This message was sent using MetroWEB's AirMail service. http://www.metroweb.co.za/ - full access for only R73. Free Web Accelerator, WebMail, Calendar, Anti-Virus, Anti-Spam, 10 emails, 100MB personal webspace, and more! Phone Now! 086 11 11 440