Ciao Paolo, I think that fetch mail safely from 230 accounts may be too much for a single instance, I actually run a site with about 50 exchange mailbox attached through POP3 connector, fetching email every 5 minutes. If everything works as expected, usually I have no problem in fetching all emails in a minute or so (depending on the traffic) But if some issue on the mail infrastructure is arising, well, it's normal to have some timeout in fetching. This lead to an overlapping in script execution that requires some manual intervention to get things back to normal. In this case, you may schedule the script on a large interval, if it's ok for you... but you should evaluate carefully how many mails this 230 mbx gets daily and how fast is you network and your mail infrastructure. d. ________________________________________ Da: otrs-bounces@otrs.org [otrs-bounces@otrs.org] per conto di Paolo Epifani [paolo.epifani@comune.torino.it] Inviato: mercoledì 25 febbraio 2009 10.43 A: otrs@otrs.org Oggetto: [otrs] How many postmaster email accounts? Hi I'm new in the otrs project. I'm considering to use otrs as Ticket Request System but I have some big question. I work for a Government company that has several public email accounts to which people can post information requests. I've counted these email accounts... They are about 230. So, in your experience... - how many postmaster email accounts can support otrs? There is a limit? - what hardware requirements for this scenario? - have you encountered memory problems using otrs? Regards Paolo Epifani _______________________________________________ PAOLO EPIFANI _______________________________________________ Città di Torino - Settore Servizi Telematici Redazione Web - Indirizzo: Via Meucci, 4 - 10121 TORINO - Piano: 4, Ufficio 422 - Telefono: +39 011 4430559 - Fax: +39 011 4430583 - E-mail: paolo.epifani@comune.torino.itmailto:paolo.epifani@comune.torino.it - Web site: http://www.comune.torino.it _______________________________________________