What’s the table and the field to set in the db?

 

Giovanni

 


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Volker.Lipper@de.mecglobal.com
Sent: martedì 16 maggio 2006 11.10
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] ticket attachment

 


did you set the size in the db too?
if you use db as the storing location....

have a look at the error log.

Li

otrs-bounces@otrs.org schrieb am 16.05.2006 11:13:18:

> Hi,

>  
> when i send a ticket with an attachment, this ticket arrive to
> destination without the file attached.

> I have configured the max size to 5M and this problem occurs when I
> attached a file of more 1M.

> What’s wrong?
> Thanks,
>  
> Giovanni
>  _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support oder Consulting für Ihr OTRS System?
> => http://www.otrs.de/