Hello there!,
We're facing a problem with OTRS that hopefully you'll help us resolving, here is the description:
We're running OTRS 2.4.5 on a openSUSE 10.3 (i586). It's been working great since last year but today users started to experience the following weird behavior: Clicking on any button the browser asks to download index.pl instead of resolves it. After restarting the server the error stops occuring but after awhile it happens again. Checking apache logs we find the following error:
-e: print() on closed filehandle LOG at /opt/otrs//Kernel/Output/HTML/Layout.pm line 1646.
Googling about it I found the following entries which unfortunately did not gave any help:
http://lists.otrs.org/pipermail/otrs/2009-May/026413.html
http://www.mail-archive.com/otrs@otrs.org/msg23744.html
http://www.otrs-forum.de/viewtopic.php?f=31&t=2610&p=10768
Unfortunately I have no idea where to start to look for a solution. Any help is much appreciated.
Thanks in advance,
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia