[otrs] Does this feature exist?

Hello, Strange question.. (seems very useful) we are setting up otrs for a small company (we don't have the need to have otrs open 24x7) Is there a way to assign a message queue to an email address? So that say when sales gets a new message in the queue, that it would send out an email to the person(s) responsible for the sales queue to log in and work with the message? It might seem redundant.. but as I said we are small and don't need otrs open all the time. Thanks in advance. - Brian