Hello. I’m getting a config error when trying to start
OTRS. It’s my understanding I do not need any Filters, noted in the
config below.
I’ve taken my config from:
http://wiki.otrs-forum.de/index.php?title=Using_OTRS_with_Microsoft_Active_Directory
(Thank You to Michiel Beijen)
Error:
[root@server Kernel]# service otrs restart
Shutting down OTRS
Disable /opt/otrs/bin/PostMaster.pl ... done.
Shutting down cronjobs ...
no crontab for otrs
failed!
Starting OTRS..
Checking httpd ... done.
Checking MySQL ... done.
Checking database connect... syntax error at
/opt/otrs/Kernel/Config.pm line 90, near "= ;"
BEGIN not safe after errors--compilation aborted at
/opt/otrs/Kernel/Config.pm line 130.
Compilation failed in require at /opt/otrs/bin/CheckDB.pl
line 38.
BEGIN failed--compilation aborted at
/opt/otrs/bin/CheckDB.pl line 38.
Error!
May your database isn't configured yet?
Try the web installer to configure your database:
-->> http://.com/otrs/installer.pl
<<--
or configure your database with README.database (DB -
Setup Example)
Line 90 in my Config.pm:
$Self->{'AuthModule::LDAP::AlwaysFilter'} = ;
Any suggestions would be greatly appreciated!
/MM
Michael Martin
Systems Administrator, Local Government Division
Tyler Technologies, Inc.
P: 800-646-2633
F: 806-797-4849
www.tylertech.com