25 Aug
2006
25 Aug
'06
2:09 p.m.
You need to enable changing status when adding a note: In Config.pm: # can set status when adding note: $Self->{'Ticket::Frontend::NoteSetState'} = 1; $Self->{'Ticket::DefaultNextNoteStateType'} = ['new', 'open', 'closed', 'removed']; Regards, Richard