I may be wrong, but I think you can add then trought the sysconfig

2011/11/7 Oscar Hernandez <oscarhm919@yahoo.com>
Hello,

How can i add fields queue, Sla, type and priority into the agentticketcompose module?

Currently I have added the fields in agentticketcompose.pm and agentticketcompose.dtl
but not shown on the page html the fields added, I wrote in the forum but have not posted
the answer, I have read manual developer 2.4 but do not help me in my problem.


Regards.

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