Hi, On Mi, Jun 01, 2005 at 11:52:28 +0100, anushya beauty wrote:
I have a problem in getting the email notifications. When I create a ticket, there is no email notifications in my mail id. I checked out all the possible options related to email notifications.
Did you check the settings in the preferences of your user(s)?
I can send mails to that id from some other web server(ex: from yahoo). But, only from otrs, I couldn't receive the email notifications.
I checked: Admin Email, FQDN, user email, POP3 account, email addresses etc.
You can setup the different notifications in the preferences of every user. You also have to define "my queues" to get informed about new tickets. Regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!