I'm also having the same problem, the script throws out an error in Address.pm on line 69 and just stops there, even though I have a lot more emails to receive.

Any fixes for this available?
 

On Mon, Mar 8, 2010 at 3:24 PM, Leonardo Certuche <leonardo.certuche@itcon-ltda.com> wrote:
Hi Gustavo,

What about raising a bug report at bugs.otrs.org?

Leonardo Certuche


On 8 March 2010 09:41, Gustavo Azambuja <gazambuja@gmail.com> wrote:
no body can help here?

2010/3/3 Gustavo Azambuja <gazambuja@gmail.com>
Im sorry, also have this error:

Malformed UTF-8 character (unexpected non-continuation byte 0x76,
immediately after start byte 0xed) in pattern match (m//) at
/opt/otrs-2.4.7/Kernel/System/PostMaster/Filter/MatchDBSource.pm line
70.
Malformed UTF-8 character (unexpected non-continuation byte 0x6f,
immediately after start byte 0xe3) in pattern match (m//) at
/opt/otrs-2.4.7/Kernel/System/PostMaster/Filter/MatchDBSource.pm line
70.
Malformed UTF-8 character (unexpected non-continuation byte 0x2c,
immediately after start byte 0xe1) in pattern match (m//) at
/opt/otrs-2.4.7/Kernel/System/PostMaster/Filter/MatchDBSource.pm line
70.




2010/3/3 Gustavo Azambuja <gazambuja@gmail.com>:
> Hi, I migrate my linux server to another with more capacity, but after
> that migration, I configure all OTRS to use UTF-8
>
> After that, one or two times in a week PostMasterMailbox.pl stop and
> this error apper if I execute the classic:
> /opt/otrs/bin/PostMasterMailbox.pl -f 1
>
>  Charset encode 'ansi_x3.110-1983' -=> 'utf-8' (E-mail
> Lido-Santinelli) not supported!
>  Charset encode 'ansi_x3.110-1983' -=> 'utf-8'
> (<E1NmIBH-0001EJ-SB@hw30.webservidor.net>) not supported!
>  Charset encode 'ansi_x3.110-1983' -=> 'utf-8'
> (<E1NmIBH-0001EJ-SB@hw30.webservidor.net>) not supported!
>  Charset encode 'ansi_x3.110-1983' -=> 'utf-8' (anti-spam disabled)
> not supported!
>  Charset encode 'ansi_x3.110-1983' -=> 'utf-8'
> (<th29252@hw30.webservidor.net>) not supported!
>  Malformed UTF-8 character (fatal) at
> /opt/otrs-2.4.7/Kernel/cpan-lib/Mail/Address.pm line 69.
>
> Some times is other encode and not ansi...
> all tables on mysql are configure to UTF-8, and DefaultCharset in OTRS
> too ($Self->{'DefaultCharset'} =  'utf-8';)
>
> What I can do?
>
> OTRS 2.4.7 in Ubuntu 8.04.4 LTS
>
>
> --
> Gustavo Azambuja - Linux User: 275813
> http://google.com/profiles/gazambuja
>
> USA Number: 1 (561) 247-2632
> SIP Number: 1 (747) 132-7623
>



--
Gustavo Azambuja - Linux User: 275813
http://google.com/profiles/gazambuja

USA Number:     1 (561) 247-2632
SIP Number:     1 (747) 132-7623



--
Gustavo Azambuja - Linux User: 275813
http://google.com/profiles/gazambuja

USA Number: 1 (561) 247-2632
SIP Number: 1 (747) 132-7623


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/