Assuming that the whole otrs directory would be in the clustered fs,
directory references would not be the same for each node of the cluster?
They would all share the /var/www (let's say) directory, where otrs would
be placed. I'm not sure I understand which references you're talking about.
I don't mind, by the way, to write some code or edit some configuration, I
have quite often written my own perl modules for OTRS to customize our
installation here, using che /Custom directory structure.
2015-05-23 9:40 GMT+02:00 David Boyes
2015-05-23 9:02 GMT+02:00 Hi and thanks for the answer. What do you mean with "some configuration info for individual nodes"? I was thinking that having a single otrs on a clustered fs would avoid to have any file stored elsewhere than the cluster...
I probably should clarify. What we were trying to do was to have multiple copies (1 on each node). We kept finding places where the location and version of the syscofig blobs were getting overwritten, and unless you did some creative things with overlaying filesystems on node n>1, the additional instances would come up as node 1 and Bad Things happened.
I went hunting through the source, and moved every reference to a local file into a database object in a node-specific table. and added a --node option to identify which node that instance represented. That was in otrs 3.
Recent versions have been better. I should try it again.
I suspect if you only tried to run on one node at a time it probably would be ok, but that kinda defeats the point of the cluster. You probably could hunt down all the directory references in the source; I don't know if they're all exposed to syscofig.
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