Yes I did and the result is :
[root@test alexis]# /opt/otrs/bin/otrs.checkModules
                 CGI ... ok
         Date::Pcalc ... ok
        Date::Format ... ok
                 DBI ... ok
          DBD::mysql ... ok
         Digest::MD5 ... ok
    Crypt::PasswdMD5 ... ok
      LWP::UserAgent ... ok
          IO::Scalar ... ok
            IO::Wrap ... ok
        MIME::Base64 ... ok
         MIME::Tools ... ok
      Mail::Internet ... ok
            Net::DNS ... ok
           Net::POP3 ... ok
           Net::LDAP ... ok
           Net::SMTP ... ok
        Authen::SASL ... ok
                  GD ... ok
            GD::Text ... ok
           GD::Graph ... ok
    GD::Graph::lines ... ok
     GD::Text::Align ... ok
         XML::Parser ... ok
           PDF::API2 ... ok
      Compress::Zlib ... ok


2008/1/20, Peter van Beugen <Peter@tda.nl>:
did you check if you have installed all the perl modules?
~otrs/bin/otrs.checkModules


________________________________

Van: otrs-bounces@otrs.org namens Alexis Gingras
Verzonden: za 19-1-2008 5:23
Aan: User questions and discussions about OTRS.org
Onderwerp: [otrs] System Error


Hi ,
I would like to try otrs but I never been able to make my installation work. My new error is :


Software error:

Got no TicketObject! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm line 30.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.


I get this right after I log in with the default user root@localhost.  In otrs log file i have :
[Fri Jan 18 22:48:28 2008][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost authentication ok (REMOTE_ADDR: 127.0.0.1).
And in the apache log :
[Fri Jan 18 22:48:30 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:30 2008] index.pl: Subroutine Load redefined at (eval 38) line 4., referer: http://127.0.0.1/otrs/index.pl
[Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:35 2008] index.pl: Subroutine Load redefined at (eval 1190) line 4., referer: http://127.0.0.1/otrs/index.pl
[Fri Jan 18 22:48:35 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:35 2008] index.pl: Subroutine Load redefined at (eval 38) line 4., referer: http://127.0.0.1/otrs/index.pl
[Fri Jan 18 22:48:38 2008] [error] [client 127.0.0.1] [Fri Jan 18 22:48:38 2008] index.pl: Got no TicketObject! at ../..//Kernel/Output/HTML/NavBarModuleAdmin.pm line 30., referer: http://127.0.0.1/otrs/index.pl
So if anyone can help me here PLEASE!!!
Thanks
--
Alexis Gingras




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--
Alexis Gingras