Service will only appear if it is assigned to the customer or default services. Check there.
From: otrs <otrs-bounces@lists.otrs.org>
On Behalf Of Gökhan Öner
Sent: Tuesday, April 17, 2018 9:05 AM
To: otrs@lists.otrs.org
Subject: [otrs] Service name
Hi friends,
I cannot find a Service while creating a ticket after i changed its name. It appears in in service list but when i try to create a ticket it is not in the service list. It is
related with the queue which i try to create ticket. Where else do i need to check?
Best.
Gökhan Öner
Information Technology
Sabancı University
+90 (216) 483 91 81