Re: [otrs] Install OTRS 2.2.5 on Windows XP machine

Actually, it might be in the config.pm. Somebody else may correct me but the setting should be in the config.pm file as the config.pm values overwrite the default.pm values. Rory Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/9/11 Rory :

Hi Lev,

If you havn't updated the the config.pm to the windows path then do. I remember having to make the same change when I was setting up the server here.

Rory

Support my 365 Challenge in aid of the Irish Cancer Society

www.365challenge.ie

2009/9/11 Lev Davidovich :

...

I imported the Defaults.pm file from my Unix system.

It contains definitions of paths as follows

Line 745  $Self->{'Home'} = '/opt/otrs';

Should I change this to a Windows path. Would that be

C:\Program Files\OTRS\OTRS\

??

________________________________ From: Ralf Hildebrandt To: otrs@otrs.org Sent: Friday, 11 September, 2009 16:34:56 Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine

* Lev Davidovich :

...

Thanks I tried that and message I get on the command line is

ERROR:  /opt/otrs/RELEASE does not exist! This file is needed by central system parts of OTRS. the system will not work without this file. Died at C:\Program Files\Kernel\Config\Defaults.pm line 2143

Why is the file missing? I wonder why it would try Unix Paths on a Windows system...

-- Ralf Hildebrandt   Geschäftsbereich IT | Abteilung Netzwerk   Charité - Universitätsmedizin Berlin   Campus Benjamin Franklin   Hindenburgdamm 30 | D-12203 Berlin   Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962   ralf.hildebrandt@charite.de | http://www.charite.de

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/