Hi Jeff,

 

I have seen this problem on 3.0 if I open multiple browser windows. If I have OTRS open in multiple windows, any time I make and update, I get this error. I think this is just to maintain the consistency. Is the agent opening OTRS in multiple browser windows (or tabs)?

 

GoodWills

 

Parag Bhalerao

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jefferson Davis
Sent: Thursday, December 02, 2010 1:11 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] "Are you sure you want to navigate away" issues

 

One fo our agent users keeps getting this message popping when he's in the middle of replying to tickets and at other random points.  It occurs even while he's typing.

I just upgraded to 3.02 - any thoughts as to server-side or client-side issues that could cause this?

--


Jefferson K Davis
Technology and Information Systems Manager
Standard School District
1200 North Chester Ave
Bakersfield, CA 93308
661.392.2110 ext 120 (office)
661.392.0681 (fax)
http://district.standard.k12.ca.us