Did you check the GenericAgent Cron job ?

At defaults it runs every 20 minutes

Regards,

Peter van Beugen

Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Ramziddin Artykov
Verzonden: zaterdag 10 februari 2007 9:36
Aan: otrs@otrs.org
Onderwerp: [otrs] Help on Generic Agent

Hi everybody

I urgently need a help on the generic agent
How to configure it in a way that it will be
executing a job every ten minutes?
I have set the time to 10 minutes in the
job settings but it didn't help.

Regards

Ramziddin