Michiel,
Thank you but this was not the fix for issue I'm having.
Let me give a little more background to my issue. I'm using OTRS 2.4.5 on windows with ActiveState Perl 5.10.1 because I couldn't get StawberryPerl to install mod_perl. I had everything up and running just the way we wanted it but the site was very slow. Therefore, we decided to install mod_perl to fix our performance issue. This is when our SSL problem started. Prior to the mod_perl install and activation we could successfully access our companies AD server over an LDAPS connection without having IO::Socket::SSL or Net::SSLeay installed. However, once we enable mod_perl it was mandatory to have the two SSL modules for the Net::LSAP Perl module to work properly but now we get the errors listed in my earlier message.
Is there any special configuration required to get the SSL modules to properly communicate with the LDAPS? If there are can you please let me know what the general steps are so I can get them implemented? Thank you.
With Regards,
Boyd JEWETT
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen
Sent: Monday, January 11, 2010 4:23 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SSL Error
Hi Boyd,
Apparently you use an LDAP backend which is using SSL; for this the
LDAP perl module uses Net::SSLeay which has some stupid issue with the
language used because of your language settings; check this thread:
http://www.mail-archive.com/openssl-users@openssl.org/msg12410.html
If that is not the issue, please share your system details (OS, perl version).
Regards,
--
Michiel Beijen
R&D
OTRS AG
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On Mon, Jan 11, 2010 at 5:45 PM, JEWETT Boyd
After installing mod_perl2 and DBD::MySql and all necessary dependencies I now receive the following error when I connect after restarting services on OTRS:
Software error:
[Fri Jan 8 12:48:00 2010] SSL.pm: Your vendor has not defined SSLeay macro VERIFY_NONE at C:/Perl/site/lib/IO/Socket/SSL.pm line 25
[Fri Jan 8 12:48:00 2010] SSL.pm: BEGIN failed--compilation aborted at C:/Perl/site/lib/IO/Socket/SSL.pm line 32.
Compilation failed in require at C:/Perl/site/lib/Net/LDAP.pm line 172.
For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.
Then if I refresh the window I get:
Software error:
Attempt to reload IO/Socket/SSL.pm aborted.
Compilation failed in require at C:/Perl/site/lib/Net/LDAP.pm line 172.
For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.
Any insight would be greatly appreciated.
With Regards,
Boyd JEWETT
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