Re: [otrs] Architecure mismatch between the Driver and Apllication( MSSQL)

Hi Michiel, Thanks for replying, That problem is solved. I created a 32 bit DSN for ODBC and everything worked. Thanks & Regards Arpit Gupta ESM Sub Focus Area, TEG Open Source Platform Tata Consultancy Services Mailto: arpit2.g@tcs.com Website: http://www.tcs.com ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________ From: Michiel Beijen To: "User questions and discussions about OTRS." Date: 12/17/2009 02:03 AM Subject: Re: [otrs] Architecure mismatch between the Driver and Apllication( MSSQL) Sent by: otrs-bounces@otrs.org Hi Arpit, If you're using a 32-bit Perl, you can only use a 32-bit database driver. You would still be able to use a 64-bit platform of course, but you must use the database driver architecture that matches your Perl. I hope this helps, ((enjoy)) Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/7uyQfY On Tue, Dec 8, 2009 at 1:27 PM, Arpit2 G wrote:

Hello All, I was trying to configure OTRS on a system which has Windows Server 2008 installed.My MSSQL server is installed on different System when I was trying to connect with MSSQL server but it gives me following error. "[ODBC Driver Manager] The specified DSN contains an architecture mismatch between the Driver and Application (SQL-IM014)" I guess OTRS is using 32 bit driver of MSSQL. Can't we install OTRS on 64 bit Server.Following is the Database part of my Config.pm file.

$Self->{'DatabaseHost'} = '*.*.*.*';

$Self->{'Database'} = 'OTRS';

$Self->{'DatabaseUser'} = 'otrs';

$Self->{'DatabasePw'} = '******';

$Self->{DatabaseDSN} = "DBI:ODBC:$Self->{Database}";

$Self->{'Database::Type'} = 'mssql';

Please tell me where am i wrong.

Thanks & Regards Arpit Gupta ESM Sub Focus Area, TEG Open Source Platform Tata Consultancy Services Ph:- +91-22-67782544 Mailto: arpit2.g@tcs.com Website: http://www.tcs.com ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________

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