13 May
2007
13 May
'07
11:18 a.m.
On Sunday 13 May 2007 07:36:51 Michael Bush wrote:
How do you setup OTRS 2.1.7 to place the signature above the reply message instead of below?
Go to -> SysConfig -> Group: Ticket -> Frontend::Agent::Ticket::ViewCompose -> Ticket::Frontend::ResponseFormat Change this to whatever you need. Currently, this only allows a global definition of this format, but I've already filed a request at bugs.otrs.org to make this configurable per queue: http://bugs.otrs.org/show_bug.cgi?id=1852 Regards, Elias P. -- A really nice number: "09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0"