Hi Vijay,<br><br>Please see this bug report:<br><a href="http://bugs.otrs.org/show_bug.cgi?id=5487">http://bugs.otrs.org/show_bug.cgi?id=5487</a><br><br>It contains patches for 2.4.x and 3.0.x OTRS, and will be included in OTRS 3.0.6.<br>

--<br>Mike<br><br><div class="gmail_quote">On Sat, Feb 12, 2011 at 8:09 AM, vijay dahiya <span dir="ltr">&lt;<a href="mailto:dahiya.vijay@gmail.com">dahiya.vijay@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">

Dear All,<div><br></div><div>I am using the OTRS 3.0.5 ,while i am closing the ticket i am attaching the File with that . I have set a notification which goes to customer while closing the ticket . Customer is only getting the notification , attachment is not going to him .</div>


<div><br></div><div>Please let me know how can i do this .</div><div><br></div><div>Regards</div><div>Vijay Dahiya</div><font color="#888888"><div><br></div>
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