I don't want to make the user select a value, I want that he can write
whatever is needed, like a description field, is there a way to configure a
FreeText like this?
Thanks
2011/8/17 Roy Kaldung
On 8/17/11 5:02 PM, Wagner wrote:
Hello,
is there a way to use a FreeText to a field like a text area where the user be free to type whatever he wants?
Hi,
choose an unused TicketFreeText Field and configure it properly: Admin -> SysConfig -> Ticket -> Core::TicketFreeText
then make it visible for the customer: Admin -> SysConfig -> Ticket -> Frontend::Customer::TicketViewNew
hth, Roy
-- Roy Kaldung e-mail: roy@kaldung.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs