Hi,

- Finetti Stefano schrieb:

> [Appointment Calendar]
> It is correct that the possibility to assign an event to a specific
> agent (thus appearing only on his dashboard and notifying only him)
> is reserved to the OTRS Business Solution?

You are right.

The OTRS Free uses basic calendar functions for the Appointment Calendar. The
OTRS Business Solution™ extends the functions with a resource planning
(adding group/agents to a appointment)

--
Florian