Hi F, On installation process che all modules are well installed with: localhost# cd /opt/otrs/bin localhost$ ./otrs.checkModules.sh The answer to this command: ok If any Perl module is not installed then: localhost# cd /opt/otrs localhost# perl MCPAN -e shell; Then install the module you need, eg: cpan> install Net::DNS Note I am using FreeBSD 5.4 Carlos México -----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Filippo Fiorani Enviado el: Jueves, 10 de Mayo de 2007 12:19 p.m. Para: User questions and discussions about OTRS.org Asunto: [otrs] Another newbie question (blamy!) Hi there, I've installed OTRS 2.04 with a few modules missing, see list below: Net::LDAP ... not installed! (for directory authentication - not required) GD ... not installed! (for stats - not required) GD::Text ... not installed! (for stats - not required) GD::Graph ... not installed! (for stats - not required) GD::Graph::lines ... not installed! (for stats - not required) GD::Text::Align ... not installed! (for stats - not required) XML::Parser ... not installed! (required for strong xml use - not required!) But now I need to install missing modules. PackageManager won't work, because of the XML::Parser missing, I think. How can I do that? Cheer Dudes! Ciao, Filippo _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/