22 Sep
2016
22 Sep
'16
12:57 p.m.
Make a new queue (or use the Junk queue that comes out of the box), then create a Generic Agent to select and Delete all of the tickets in that queue either as a scheduled event or one-time run. Details: http://blog.otrs.org/2011/08/04/otrs-tips-tricks-create-a-junk-queue-that-de... Dave