Re: [otrs] Otrs ticketsystem transfer to other server

Mh... I think that I'm too new to otrs, to make upgrade without any system crashes :)) It;s a production envirement so I can't make any mistake.

In that case, testing the upgrade on a local machine that is not connected to the internet would be a good idea.

I suppose, that it's better to me, to make a fresh install of otrs and copy only tickets. Don;t you think so?

How can I copy only the tickets?

Do you mean copying only tickets from the DB and not agents and stuff? That´s no good idea as tickets rely on other tables in your DB. Lars