Hi Miguel, Miguel Angel Bayona Pérez schrieb:
Hi Alexander,
what you say looks ok and reasonable application behaviour (if it is not in my-theme, the system looks for it in Standard). However since the installation of the ITSM packages (in 2.2.1 and 2.2.2), I was getting errors when using the ITSM and I could not p.e. create services. The problems went away when I copied manually the files that where in Standard and missing in my-theme. That´s why my explanation: if I must copy the files from Standard to my-theme AND this makes a difference, this means that OTRS is not looking in Starndard.
If you have checked that this is not the case, this could mean that the problem is perhaps in my installation. My installation is:
Ubuntu 7.04, Apache/2.2.3 (Ubuntu) PHP/5.2.1 proxy_html/2.5 mod_perl/2.0.3 Perl/v5.8.8
However, I´m using OTRS intensivelly in my team (5 people, 400 users) and the rest of the functionality (beyond some repetitive log messages "No FormatTimeString() translation found for '-' string!" that seems to be fixed in future 2.2.3 ) seems to work properly. I have the same error-logging and also think that this is not critical.
Regards,
Miguel Angel Bye, Alex