Re: [otrs] Authentications Methods: was API call protocol/way to connect to OTRS?

16 Apr 2012

      On Mon, 16 Apr 2012 13:53:05 +0200, Andy Wodfer  wrote:
...
Thanks Roy!
Any comments on how to authenticate users/agents through OTRS?
Hi,

for authentication on the 'builtin' web interface you can use
nearly any db where an Perl DBI driver is available (see
http://dbi.perl.org/), 
LDAP against OpenLDAP, Active Directoy, eDirectory, etc. HTTP Basic
Autehntication allows
you to use Kerberos/NTLM, OpenID Provider (with mod_openid in an Apache
environment).

-- 
Roy Kaldung
e-mail: roy@kaldung.com