Re: [otrs] Saving FAQ attachments on fileserver

Thanks for your elaborate reply. Since we'd like to use the FAQs as a central distribution point for our customers (think of documents like manuals, possibly even distribution of new installers), we'd really appreciate the possibility to save this attachments on the file server. This would give us more control and keep the database compact (total size of attachments will be larger than we'd like to have inside our db).

Suggestion: Put the huge files on a separate download site and put a pointer to the download site in the FAQ. Your OTRS install will be much happier with that solution, and that'll be a lot easier to maintain.