---------------------------------------------------------------------Hi All,
I've been pretty much lurking on this list for years... and am embarrassed to admit this, but:
I have a 3.3.6 installation that I'm finally turning my attention toward upgrading. I want to migrate from an in-house server to a cloud hosted one in the process, so I don't need (want) to do a series of in-place upgrades if I don't have to.
Questions:
- Can I collect the DB upgrade scripts for all versions between 3.3.6 and current 6.x, run the upgrade scripts sequentially against my DB, and then just copy the DB into place on a brand new 6.x installation and have it work?
- A bit of an over simplification... I know I've got to copy over the ZZZAuto.pm files necessary with any upgrade.
- I have no custom Output "skins", but use plenty of Response Templates. Any other Config file system worries?
- I am using external storage (Ticket::StorageModule = ArticleStorageFS) for attachments. The path to FS storage would (possibly) change on a new host. Am I right that properly setting the "ArticleDir" value will make this transparent?
Thanks in advance,
MikeM
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