Nicolas,
I went ahead and entered the following:
# ErrorDocument 403 /otrs/customer.pl
ErrorDocument 403 /otrs/index.pl
SetHandler perl-script
PerlHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
order allow,deny
allow from all
</Location>
I added this to the apache2-httpd.include.conf that is in the following dir: /opt/otrs/scripts directory....on freebsd this is the only place that really matched what you were talking about. I hope this sounds right!! I am using apache 2 as well.
-----Original Message----- *From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Michael Belz *Sent:* Thursday, July 07, 2005 1:18 PM *To:* 'User questions and discussions about OTRS.org' *Subject:* RE: [otrs] FW: PLEASE!!!!!!!! CAN ANYONE HELP ME!!!FW: You don't have
I am using freebsd 5.3 not linux!
-----Original Message----- *From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Nicolas Motte *Sent:* Thursday, July 07, 2005 1:00 PM *To:* otrs@otrs.org *Subject:* [otrs] FW: PLEASE!!!!!!!! CAN ANYONE HELP ME!!!FW: You don't have
Hi Micheal,
I had a same problem and i change this file
In /etc/httpd/conf.d/otrs.conf it was missing the yellow line just below :
# ErrorDocument 403 /otrs/customer.pl
ErrorDocument 403 /otrs/index.pl
SetHandler perl-script
PerlHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
order allow,deny
allow from all
</Location>
verify that you have in your file
nicolas
-----------------------------------------------------------------------
Jeremy Blain is the MAN!!!!!!!!!!!!!!!!! WOW man your the man it worked!
How did you know that I will be sendint OTRS the doc fix. Thanks guys
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Jeremy Blain
Sent: Thursday, July 07, 2005 2:26 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] FW: PLEASE!!!!!!!! CAN ANYONE HELP ME!!!FW: You
don't have
The simple explanation is /opt/otrs is not mentioned
anywhere in the directory options, so it falls back
to the root directory, which is set to disallow access.
(to prevent people accidently making their whole system
accessable to the web)
You should be able to include the otrs config like so:
Include "/opt/otrs/scripts/apache2-httpd.include.conf"
Optionally, you can add sections to your main config to do
pretty much the same thing.
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