Hello again,
I discovered that it was a problem in the signature
I added a picture in the signature and caused this...
how may I add a picture that won't break it again?
Thanks
hello, I'm having a weird problem with answers.
When I select a answer to send to the customer, in the AgentTicketCompose view it shows the history of the e-mail sent to create the ticket, but when I send the answer, the customer doesn't get the ticket history.
Any Ideas?
how can I solve it or get more info about it?
thanks