hi
i remember a script charset-convert.pl
as far as i know, you must dump the database and convert the dump and then restore it
hth
florian
Am 27.12.2012 um 10:32 schrieb Coert Waagmeester
Hello all,
I have successfully and carefully upgraded OTRS from 2.3 on a Centos 2.5 box to 3.1 on a new Centos 6.3 box.
So far everything seems to be working.
According to Admin > Support Assessment,
I have to set the database to use utf8 instead of latin1.
Googled till I am blue in the face, and found the following:
My otrs DB: mysql> SELECT default_character_set_name FROM information_schema.SCHEMATA S WHERE schema_name='otrs'; +----------------------------+ | default_character_set_name | +----------------------------+ | latin1 | +----------------------------+ 1 row in set (0.00 sec)
This DB went through all the correct upgrade steps. I started by installing otrs 2.3 and restoring the data. Upgraded to 2.4, 3.0, and 3.1, and for each upgrade ran the appropriate DBUpdate sql files and perl scripts.
Is there a way to change the existing DB from latin1 to UTF8?
according to google I have to for loop through each table?
Any help would be greatly appreciated!
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