
28 Apr
2010
28 Apr
'10
4:16 a.m.
Hi All, I installed otrs in my system (Ubuntu) and after loggin in as adimn i made new queues.But later as I login as customer from the customer web interface,and try to make a new ticket, in the "To" drop down only the default queues (Junk,Raw..) are listed...and not the new queues. What can be the problem..please help. Regards, An