Ok, I know the problem is with my config file for OTRS. Apache2 isn't
even running right now, and it's related to this, so hopefully you guys
have an idea. I'm going to keep looking in the mean time. Here's my
config. Oh, it's modified from the default Debian 3.1 config file:
PerlModule Apache::DBI
ScriptAlias /otrs/ "/usr/share/otrs/bin/cgi-bin/"
Alias /orts-web/ "/usr/share/otrs/var/httpd/htdocs/"
Perlrequire /usr/share/otrs/scripts/apache2-perl-startup.pl
PerlModule Apache::Reload
PerlInitHandler Apache::Reload
DirectoryIndex index.pl
SetHandler perl-script
PerlHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
AllowOverride Indexes
Order allow,deny
Allow from all
</Directory>
AllowOverride Indexes
DirectoryIndex /otrs/customer.pl
Order allow,deny
Allow from all
</Directory>
ErrorDocument 403 /otrs/index.pl
SetHandler perl-script
PerlHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
</Location>
MaxRequestsPerChild 400
#Endfile
Ok, I realized there are some duplicates here, but I also don't
underdstand everything in the config files for Apache yet either.
Here are the log entries for the last time I tried to restart Apache2:
[error] Can't locate Kernel/Config/Defaults.pm in @INC (@INC contains:
/opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl /usr/local/lib/perl/5.8.4
/usr/local/share/perl/5.8.4 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .
/etc/apache2) at Kernel/Config.pm line 113.
Begin failed--compilation aborted at Kernel/Config.pm line 113.
Compilation failed in require at
/usr/share/otrs/scripts/apache2-perl-startup.pl line 27.
Begin failed--compilation aborted at
/usr/share/otrs/scripts/apache2-perl-startup.pl line 27.
Compilation failed in require at (eval 2) line1.
[error] Can't load Perl file:
/usr/share/otrs/scripts/apache2-perl-startup.pl for server harry:0,
exiting...
I'm not positive what's going on here. At first I thought it couldn't
find the startup.pl file, but it looks like it found it, but couldn't
parse it. I have a feeling that the problem might be associated with
the @INC, but I'm not positive.
Any ideas?
--
Brian Ronk
System Administrator
BookMasters, Inc
(419)589-5100 x1108
