Thank you to everyone that got me on the right track! I'm almost to where i want to be now but I am stuck again! My redirect command is not working. When i enter my default address "like www.example.com" the only screen i get is "IT works!" I have to enter www.example.com/otrs/index.pl to get to the agent login screen. This isn't a huge deal, but i want when i enter www.example.com for the agent login screen to work. my HTTPd file looks like this. LoadModule perl_module modules/mod_perl.so LoadModule alias_module modules/mod_alias.so Include "C:/OTRS/otrs/scripts/apache2-httpd-new.include.conf" Redirect / /otrs/index.pl What is my simple mind doing wrong?! Thank you again for your support! _________________________________________________________________ http://liveearth.msn.com