El nov 2, 2011 1:06 p.m., "Thomas Bouffon" <thomas.bouffon@gmail.com> escribió:

Hi,
I am new to OTRS, and after a lot of googling, I cannot find why what I'm trying to do does not work.

I have set up ticket creation through email via pop3. That works fine. But the customer created via this process does not apper in the main customers list, so I cannot edit its information.

What am  I doing wrong ?

Thanks,
Thomas


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