Ronaldo, bom dia<br><br>Escrevo de Sao Paulo. Minha equipe e eu estamos implementando OTRS::ITSM. Iniciamos o estudo ha poucas semanas e temos uma serie de duvidas, principalmente sobre Gestao de Configuracao (CMDB).<br><br>
Tem alguma dica por onde podemos comecar. Logicamente os documentos fornecidos no <a href="http://otrs.org">otrs.org</a> ja foram todos verificados.<br><br>Sobre sua duvida planejamos utilizar MySQL. Temos esta servidor de banco em outros ambiente, e nao estamos tendo problemas com ele. Inclusive, em muitos ambientes onde antes tinhamos Oracle DB.<br>
<br>Grato<br>Carlos<br><br><div class="gmail_quote">2009/4/6 Ronaldo Richieri <span dir="ltr">&lt;<a href="mailto:richieri@gmail.com">richieri@gmail.com</a>&gt;</span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi!<br><br>I&#39;m in a project where we are going to install an OTRS to a huge university here in Rio de Janeiro (Brazil).<br><br>They are expecting about 5,000 tickets per day. I don&#39;t if this is a lot of information for a MySql installation, so I have this question:<br>

<br>Is a MySql installation a good choose for us? Or should I consider another DB for this project?<br><br>Why some people prefer to choose PostgreSQL or Oracle sometimes?<br><br>Thanks!!<br><font color="#888888"><br>Ronaldo Richieri<br>
Brazil<br>
+55 15 8818-2009<br>
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