Hi people,
I just did an experimental upgrade from
otrs 1.2.x to 1.3.2 and now the customers aren't assigned to the tickets
anymore. I did add some extra fields but even when disabling these I still
can't see the list of customers in the customeruser panel. When I create
a new ticket I can search for a customer and it will find it, but when
leaving te field blank the dropdown list doesn't appear.
Any hints on where to look?
Regards,
Jorick Astrego
IBM Certified System Administrator - Lotus Notes and Domino
Quality On-LineŽ
Hengelosestraat 501
P.O. Box 1414
NL-7500 BK Enschede
the Netherlands
Phone +31 53 4809090
Fax +31 53 4342040
Internet http://www.qualityonline.com