On Tue, Aug 31, 2004 at 02:59:02PM +0200, Frederik Seiffert wrote:
Yes, that was me. Unfortunately, while the incoming message looks just fine, the reply sent with OTRS still looks awful. Have a look at the first and third external agent email.
How can I reproduce this like in the first third external agent email? I tried it with Mozilla 1.6 and Konqeror 3.2.1 and wrote long lines with no new line in the compose window. After submit the external agent email was fine: http://demo.otrs.org/otrs/index.pl?TicketID=60234&Action=AgentZoom&ArticleID...
Is there any reason against wrap=soft in the input field? As I see it, this would fix the problem.
If wrap=soft or hard depends on the browser. Anyway, if I can reproduce the problem, the we can change the wrap=hard to wrap=soft for the browser (like Safari).
Thanks, Frederik
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!