This is the question i'm searching for the answer also.

Then one of the members of the group can see others tickets so they can track..

Is there a solution for that?

Regards,

Sarper

2009/10/27 Денис Кирин <kda@greenada.ru>
Good day.

Users & Groups & Roles - [ Customer Company ] - where can i use this?
Can i group Customers by [ Customer Company ]?

Best regards.

Denis Kirin

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/