Hi !

Phone in the first time (it's urgent).

Then I will try probably with email.

---

From: "Maurice James Ny" <maurice.james@verizon.net>
Reply-To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
To: "'User questions and discussions about OTRS.org'" <otrs@otrs.org>
Subject: RE: [otrs] Pre-defined subject
Date: Tue, 09 Jan 2007 18:25:23 -0500
>How do you create your tickets? Email or phone?
>
>-----Original Message-----
>From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
>Christian
>Sent: Tuesday, January 09, 2007 4:05 AM
>To: otrs@otrs.org
>Subject: [otrs] Pre-defined subject
>
>Hello,
>
>I'm interested to have have pre-defined subject like mentionned in this
>topic:
>http://article.gmane.org/gmane.comp.otrs.user/10214/
>
>Anyone can post or send me the script please ?
>
>Thx.
>
>Chris
>
>P.S. Same question about the queues: how to asing a default queue instead of
>
>the "-" ?
>
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